Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to email@example.com. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
Beautiful dress, elegant without being too formal, the fabric is gorgeous, shiny and fun and the designs is very flattering. I am 5”8 and size 12 with big hips and it makes me look good despite not being tight. I was nervous that the flare design might make my hips look bigger but not at all.
Shipping was timely and I will definitely be purchasing more dresses from this company.
Maria, we are so happy to hear that you found the perfect dress! Thank you for sharing your review.
Bought this gown for my son’s wedding this coming October in Florida. It looks beautiful on and fits perfectly except for the length, I probably should’ve checked to see if it came in a petite, I’m 5’5 and normally don’t have to wear petite. Tried it on with 3 inch heels and still dragging in the front and I see in the picture that it’s supposed to be longer in the back, so I’ll have to have it altered 🤷🏻♀️, but I love it !!
Barbara, thank you for your review! We love that you love your Betsy & Adam dress. Thank you for shopping with us!
I love this halter style dress that is fancy without being too formal. The gold is almost silver at times and the blue goes from navy to aqua depending on the way the light hits it. Can't wait to wear it this summer for our daughter's wedding that will be outside.
Ann, thank you for your review! We are thrilled to hear that you love your dress and are excited to wear it for your daughter's wedding. Thank you for your purchase!
Had to return bc my sister selected a different dress for her bridesmaids. It was another one from your co.