Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to firstname.lastname@example.org. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
The dress is beautiful! I love the way it fits!! I feel very elegant in it!!
The dress is absolutely beautiful. I feel like I’m on the Red Carpet.
I'm 5'2" tall, 120 pounds, 34DD, 27" waist. I purchased a size 4 Red draped cape dress. The picture does not do the dress justice. I wish I could attach a picture for you to see but will describe as best possible. It looks snug and higher on the neck on the model. Envision more of a wider boat neck or almost off the shoulder with the material beautifully draped just beneath or at the collar bone. It is fitted around the middle but draped as well. The material has a bit of stretch so feel comfortable ordering your usual size if you have gained a few pounds over Thanksgiving. I would say it is true to size. Very beautiful and sophisticated-the red is a true deep red color (blue red). I just love all the Betsy and Adam designs and will be coming back for more.