Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to email@example.com. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
It’s a beautiful red dress, outstanding dress. You guys need to make that same dress in white or off white. Thank you.
This dress is so great in so many ways. The scuba crepe somehow sculpts your body to look fantastic. Love the one shoulder with the sleeves which hide the parts of my arms I hate. The off the shoulder feature reveals just enough skin to look sexy but classy. Can’t wait to wear to daughter’s wedding.
I was pleasantly surprised at the quality of this dress. I thought it may be to simple in design but once I put it on the design was perfect.
This dress is one of the most beautiful, well-fitting dresses I've ever worn. Great quality and the bit of stretch makes it so comfortable. The half sleeves and off shoulder detail and subtle draping in the front are all so flattering. True to size. My new favorite dress - really looking forward to wearing it!
The dress fits great, unfortunately the back of the dress with one fitting the thread loosened. I had to get it fixed prior to my event.