Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to firstname.lastname@example.org. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
I bought this dress to wear to my son’s wedding. It is so flattering and comfortable! I got so many compliments on this dress! The rushing in the middle hid any signs of belly fat and the flutter sleeves were perfect for hiding my upper arms. Thank you so much! This dress was perfect!!
We are so happy to hear you love your 'Lydia' dress Cindy! We are ecstatic that you found your perfect gown as the mother of the groom. Tell your son congratulations on behalf of the Betsy and Adam Team!
HI. Received many compliments when I wore the dress to my son's wedding. Very few vendors make petite dresses and the petite option was perfect for my 5'3", 120# athletic frame. I had the dress hemmed as I don't favor when dresses pool on the floor and people step on your dress. The lining and dress don't sit well on the body; both layers twist and the seams don't stay aligned. I had to straighten out the dress way too many times throughout the wedding and reception. The second issue is that you can not properly clean the dress. I really wish there was some way to do this since I would like to wear it again for a gala in fall. I feel like if you can spot clean, you should be able to hand wash the dress. Don't know if I will for fear of ruining the dress.
Mother of the Groom for first this coming August. So excited to wear it!!!
Kim, we are so happy to hear you are excited to wear your dress for your son's wedding! August is just around the corner, and we hope you have an amazing time in your elegant dress!
This dress is absolutely beautiful! The picture does it no justice! I can't wait to wear it!