Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to firstname.lastname@example.org. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
The dress was beautiful!! The fabric was good quality and the sequin top was well made. The color was beautiful and I got many compliments.The only thing I didn’t like but wasn’t too noticeable was the opening on one of the pockets was bigger than the other so it bulged out a little. I also recommend getting a size larger it does run a bit small. For reference I’m about 170lbs and got a size 10.
Jenni, thank you for your feedback! We are happy to hear that you received many compliments when wearing this dress and will make sure to pass this information along to our production team!
Many compliments and the most comfortable dress I’ve ever worn! And it has pockets!!
Alisa, thank you for your review! We are so happy we were able to provide you with your favorite dress! Thank you for your purchase.
Is anyway I can one this outfit size 12
I bought this dress for my sisters anniversary and it is absolutely stunning and the skirt has pockets! She loved it!