Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to email@example.com. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
I love the style and fit of this dress. Although I had to go one size up, the cut, length and style of this dress is impeccable.
Love the cut of the Piper dress. It’s absolutely flattering and makes me feel glamorous. Thanks for a great dress
Loved the dress, got lots of compliments when I wore it but wish it was a bit shorter, the handkerchief hem was too long. I had on 3 inch heals and it still was dragging on the floor and I’m 5’4. Tried to find it in a petite but it wasn’t an option in this style.
Marie, thank you for your feedback! We are happy to hear that your dress fits perfectly and is great for the evening!