Policies & Information
Standard ground shipping is free for all orders shipped to the US. We offer expedited shipping services at an additional charge. Expedited shipping options are only available to US customers. International shipping options are available as well. Please note, when shipping internationally, the customer is responsible for any import duty or tariff charges imposed by customs.
All orders are shipped out Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing. If you have a question or concern about receiving your dress in time for an event, please email us at firstname.lastname@example.org and we will be happy to answer any questions.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a refund or free exchange. All final
sale items < $100 are not returnable. Shipping charges are not refundable. A label fee of $10 will automatically be deducted from your refund.
All returned items must be unworn, undamaged with hangers and all tags attached. Dresses with makeup or deodorant stains will not be accepted. We recommend wearing a t-shirt when trying on your dress for the first time.
To initiate a return, please visit our Returns Center link.
If you have any questions or would like to work directly with a sales associate, please email your order number to email@example.com. Our office hours are Monday - Friday, 9 AM – 5 PM EST. Please allow up to 24 business hours for someone to respond to your initial request.
This dress was super cute and very flattering, other than the bust part of the top. The neckline seemed very loose fitting, yet the fabric meant to cover your bust area wasn’t long enough, leaving you with major under boob. The quality seemed nice making it hard for me to let go of, but this is something to keep in mind if you have any boobs at all.
Beautiful dress! Stunning on my daughter! She can’t wait for prom to wear this !
I absolutely love this dress. I saw it on my friend and fell in love with it. I thought to myself there is no way I could wear a dress like this being 62 years old but I put it on and it was gorgeous on me. I wasn't sure about the see through part but you really could not see much.
Beautiful, the fabric falls in such a delicate way, very pretty. The blush color gives it a fairy-like quality. The boning gives great shape, and is comfortable. Love love love this dress.
Ryder, we appreciate your review! We are thrilled to hear that you love love love your dress as much as we do. Thank you for your purchase and feedback, it is much appreciated.