Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to email@example.com. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
The Dress is beautiful and they are very helpful in trying to get the right size. I have a new place now when I need a nice dress.
I love this dress, well made and perfect for my curvy shape. The staff is very professional and I will be ordering my formal wear going forward from your company. Your service was outstanding. Thank you again
I love the dress! It’s stylish and is being tailored now! I appreciate the quick delivery and nice box that it came in! I had previously ordered 2 dresses from Amazon that came crumpled up in a plastic bag!
Purchased to wear for my son’s wedding next month. Arrived when promised and was as beautiful out of the box as it was on the website. Well made. Needed to be altered as I am only 5’4” on a good day and sagged a little in the bodice area. It will be perfect for the special day :)
Love the color, love the style. Fits perfect. The ruching hides my stomach and gives me a more slender look. Can’t wait to wear it for my sons upcoming wedding.