Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to email@example.com. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
Beautiful, unfortunately had to return, due to sizing.
The Sequin Flower Dress was a nice dress but not for me the sequins were too much and frankly felt scratchy and uncomfortable under the dress. The colors and concept seem ok...if those same colors and floral pattern were just a regular pattern or was beaded it would look less costume and more elegant for any occassion...please no glitter B&A. I found a different floral dress with another perfect pattern but the glitter as nice as it looked was just free falling everywhere which detured me from buying. I think B&A have great dresses they just need to keep style and specifically comfort in mind for women...sometimes less is more
"Michele" Long Mesh Sleeve Sequin Flower Dress
I NEVER RECEIVED MORE COMPLIMENTS ON A DRESS EVER!!! PERFECT FIT... I'M 5'6" WEIGH ABOUT 125-127LBS ORDERED A SIZE 4. EVEN GAINING A FEW POUNDS I KNOW IT WILL STILL FIT DUE TO THE MATERIAL. I ONLY NEEDED THE DRESS SHORTENED A BIT. PICTURES DO NO JUSTICE TO THIS DRESS, WHEN I RECEIVED IT I LOOKED AT THE DETAILS OF THE ROSES WITH THE SEQUINS & THEY WERE QUALITY, UNLIKE MANY OTHER BRANDS I'VE PURCHASED IN THE PAST. I WILL DEFINITELY BE A RETURNING CUSTOMER!!! GREAT CUSTOMER SERVICE AS WELL!!!