Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to firstname.lastname@example.org. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
Although I find it hard to buy some clothes on line, I took a chance because Betsy & Adams had the nicest styles over Macy's,Bloomies and the like. The prices were much better as well. From other reviews, the quality of the dresses received good marks. Well, I was not disappointed with my experience. This dress is gorgeous, the fabric and quality was beautiful ( lined too, no slip needed!) and as was the fit and color, absolutely love it. I purchased the Navy Blue Tillie dress. It arrived very quickly and packaged wonderfully. I will definitely purchase from here again and recommend the shop to everyone.
Absolutely LOVED LOVED LOVED this dress! By chance purchased for our daughters wedding, stunning! And I am not the “dress wearing” gal! But I loved this, comfortable, had a little give, and flowed beautifully! Now I'm searching for a dress for our sons wedding, hoping I can find something I love just as much!