Policies & Information
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available as well.
All orders are shipped out from our New Jersey warehouse Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
If you have any questions or would like to request a return, please email your order number to firstname.lastname@example.org. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Once we approve your return, you will receive a pre-paid USPS shipping label. All items must be returned unworn and in their original condition with all labels and tags still attached.
Please note, when using the Betsy & Adam return label, a label fee of $6.95 will be deducted from your refund.
Love the design and fit!
Joan, we are so happy to hear that you love the design and fit of your dress! We appreciate your feedback.
Dress fits perfect. Just have to hem.
Will wear to black tie even.
Allan, thank you for your review! We are happy to hear that your dress fits perfectly. Thank you for your purchase!
"Brooklyn" Long Embroidery 3/4 Sleeve Dress
I longed for this dress but available size was 10 and under. Betsy and Adam went the extra step and found me a 12. Thank you!
I ordered two sizes. Neither fits well, so I want to return them, but that is proving difficult. B&A email address doesn't work, and no phone number is provided. The dress is too heavy and ornate for my son's spring wedding in the South. I think I'd be uncomfortably hot. It would be better for a winter event.