Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a refund or free exchange. All final sale items < $100 are not returnable. Shipping charges are not refundable. A label fee of $10 will automatically be deducted from your refund.
All returned items must be unworn, undamaged with hangers and all tags attached. Dresses with makeup or deodorant stains will not be accepted. We recommend wearing a t-shirt when trying on your dress for the first time.
To initiate a return, please visit our Returns Center link.
If you have any questions or would like to work directly with a sales associate, please email your order number to firstname.lastname@example.org. Our office hours are Monday - Friday, 9 AM – 5 PM EST. Please allow up to 24 hours for someone to respond to your initial request.