- Material: Velvet
- Lining: Fully lined
- Closure: Hidden Back Zipper
- Details: One Shoulder, Asymmetrical Neckline
- Dry Clean Only
Standard ground shipping is free for all orders shipped to the US. We offer expedited shipping services at an additional charge. Expedited shipping options are only available to US customers. International shipping options are available as well. Please note, when shipping internationally, the customer is responsible for any import duty or tariff charges imposed by customs.
All orders are shipped out Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing. If you have a question or concern about receiving your dress in time for an event, please email us at firstname.lastname@example.org and we will be happy to answer any questions.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Betsy & Adam will gladly accept returns for items purchased on the www.betsyandadam.com website within 14 days of delivery date for a refund or free exchange. All final sale items < $100 are not returnable. Shipping charges are not refundable. A label fee of $10 will automatically be deducted from your refund.
All returned items must be unworn, undamaged with hangers and all tags attached. Dresses with makeup or deodorant stains will not be accepted. We recommend wearing a t-shirt when trying on your dress for the first time.
To initiate a return, please visit our Returns Center link.
If you have any questions or would like to work directly with a sales associate, please email your order number to email@example.com. Our office hours are Monday - Friday, 9 AM – 5 PM EST. Please allow up to 24 hours for someone to respond to your initial request.
So not only was the gown I purchased of high quality and 100% as pictured online, but the customer service when I needed to return the item, get an additional discount when purchasing and just the general turnaround time to respond was second-to-none. Tatum is an asset to your company and will keep me coming back! I have never in my life received customer service like I did from her. Your company is to be commended for keeping this type of employee! Thank you for everything!
It’s a beautiful gown with well fitted lines in good quality garment. The length is long for a 5’4” so had to be hemmed but otherwise, everything was perfect. Got so many compliments at a party.
Scott, thank you for this feedback. We are so glad to hear that you found your perfect dress!